Returns

 

  • 14 day return policy. 
  • Store credit and exchanges only. Ruby's Boutique do not offer change of mind returns. 
  • Sale items cannot be returned. 
  • Returned item(s) must be in original condition: Scent free, makeup free, tan free. Tags must be attached and in condition for resale. 
  • All products are thoroughly checked by our staff for quality assurance purposes prior to posting to ensure there are no defects. However if you believe the product has been damaged in transit or is not what you ordered, please contact Ruby’s Boutique at info@rubysboutique.com.au within 48 hours of receipt. Please include a picture of the item you received in the email.
  • If available, a replacement item will be shipped to you at no cost. If a replacement item is not available, store credit is the default return resolution.
  • Returns are not offered unless the item is defective, or you receive an incorrect item or a size you didn’t order.